Оплата и доставка





Оформление заказа

Для получения продукции Аэролайф просим оформить заказ в Центральном офисе или обратиться в представительство Аэролайф. После получения заявки с Вами свяжется менеджер компании для уточнения деталей заказа.

По телефону +7 (495) 923-27-20
На сайте в разделе каталог продукции
По электронной почте info@airlife.ru



Delivery terms

  • For delivery, you must provide the exact address of the destination, the contact person.

  • When receiving the products, it is necessary to check the appearance of the goods and the completeness of the delivery in the presence of the forwarder / courier.

  • The courier does not advise on the technical parameters and functional features of the goods, their compatibility, cost, etc. You can get this information from the sales managers by phone +7 (495) 923-27-20.

  • Payment for goods is made in rubles. It is possible to pay for the purchase using Visa, MasterCard, Maestro plastic cards or electronic money on our website − link to product card page − step 3 - payment.

For goods paid by bank transfer

  • Shipping documents (waybill, invoice) are valid for one day. Since the documents are transferred from the office by courier once a day before starting work, the date of receipt of the goods must be agreed with the seller no later than the day before before 15.00.

    If the buyer did not pick up the equipment (self-delivery), then he must contact the seller and inform him of a new date. Otherwise, the documents will not be ready and the goods will not be released.

  • When receiving the goods, the buyer must have a power of attorney to receive the goods (the power of attorney indicates the specific technique and quantity, or "material assets paid for by invoice No...."). The date of receipt of the goods must be within the validity period of the power of attorney.

  • If the equipment is received by a transport company, then the power of attorney (in electronic form) must be from the buyer to the transport company (if a representative of the transport company comes to pick up the goods himself, then he must have a power of attorney from his company). Individuals, in addition to a power of attorney, send a copy of their passport by e-mail. If the power of attorney is issued to another individual, then it contains the passport data of the authorized person.

Online payment (temporarily unavailable)

To select payment for goods using a bank card on the corresponding page of the site, you must click the "On-line payment" button.

Payment is made through the authorization server of the Bank's Processing Center using Bank credit cards of the following payment systems:

  • VISA International

  • MasterCard Worldwide

  • Maestro


Description of the data transfer process

To pay for the purchase, you will be redirected to the payment gateway of PJSC "Sberbank of Russia" to enter your card details. Please prepare your plastic card in advance. The connection with the payment gateway and the transfer of information is carried out in a secure mode using the SSL encryption protocol.

If your bank supports the technology of secure online payments Verified By Visa or MasterCard Secure Code, you may also need to enter a special password to make a payment. You can check the methods and the possibility of obtaining passwords for making Internet payments at the bank that issued the card.

This site supports 256-bit encryption. The confidentiality of the reported personal information is provided by PJSC "Sberbank of Russia". The entered information will not be provided to third parties, except as provided by the legislation of the Russian Federation. Payments by bank cards are carried out in strict accordance with the requirements of Visa Int payment systems. and MasterCard Europe Sprl.

Описание процессa оплаты

When choosing the form of payment using a plastic card, the payment for the order is made immediately after its registration. After completing the order in our store, you will have to click on the "On-line payment" button, while the system will switch you to the authorization server page, where you will be asked to enter the plastic card details, initiate its authorization, and then return to our store with the "Back to Store" button. After you return to our store, the system will notify you of the authorization results. If authorization is confirmed, your order will be automatically executed in accordance with the conditions you specified. In case of refusal to authorize the card, you can repeat the payment procedure.

When canceling an order

When canceling items from a paid order (or when canceling an entire order), you can order another product for this amount, or return the entire amount to the card by writing a letter to e-mail: info@airlife.ru


Private buyers must present the passport of the cardholder to receive the goods.


Warranty maintenance of the equipment during the entire warranty period is carried out by authorized service centers of the respective manufacturers. You can find the addresses of service centers on the corresponding page of our website. A prerequisite for performing warranty repairs is the availability of a warranty card, in which the columns with the name of the product, warranty period, date of sale and serial number of the device must be filled in.

Delivery Moscow and Moscow region

  • Delivery is carried out on weekdays from 9 a.m. to 6 p.m.

    • You can specify the – two hours, at which time it will be convenient for you to meet our courier.
    • On the possibility of delivery on weekends, holidays, as well as in the evening, you can check with the sales managers +7 (495) 923-27-20.
  • If there is an entry charge in your delivery destination, you will need to reimburse our shipping agent for the entry fee, otherwise we will only be able to deliver the goods to the entry charge.

  • Delivery is carried out within the Moscow Ring Road, the cost of delivery outside the Moscow Ring Road must be clarified with the manager by phone 8 (495) 923-27-20.

  • Delivery cost: RUB 450

Delivery to regions

We will deliver your order to any location in Russia

Our partners

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Sites have rate calculators − You can calculate the cost of delivery yourself or ask our managers about it. You can also use any other transport service convenient for you.

Please note that delivery is made only after full prepayment to our current account. Please send proof of payment to our email address info@airlife.ru.

Average delivery times

St. Petersburg − 1-2 days

Large cities − 2-4 days

Other cities and towns − 2-10 days
Warehouse Aerolife

Important: before arriving at the warehouse, call the managers + 7 (495) 923-27-20 (1.5-2 hours in advance) to order a pass.

By metro
Metro Leninsky Prospekt (1st car from the center), then along the street. Vavilov from the center by tram or minibus (any number) 2 stops to the street. Bardin. House number 4 is located on the left side in front of the Audi − This is a one-story building, IMASH checkpoint. On the territory of the institute right up to the last 5th building, 1st floor, office 110.

Conditions for returning goods

  • If for some reason you decide to refuse the purchased goods, you can do this in accordance with the Law of the Russian Federation "On Protection of Consumer Rights" dated 07.02.1992 No. 2300-1.

    Return of goods of good quality.

  • The Client has the right to refuse the ordered Goods at any time before receiving it, and after receiving the Goods - within 7 (seven) days, not counting the day of purchase.
  • It is possible to return the Goods of good quality if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified Goods are preserved.
  • The Client is not entitled to refuse the Product, which has individually defined properties, if the specified Product can be used exclusively by the Client acquiring it.
  • If the Customer refuses the Goods of good quality, the Seller must return to him the amount of money paid by the consumer under the contract, with the exception of the costs of the seller for the delivery of the returned goods from the consumer, no later than 10 days from the date the consumer presents the relevant demand.
  • Return of goods of inadequate quality

    A product of inadequate quality means a product that is not able to ensure its functional qualities due to a significant drawback (with defects / defects).

    The buyer, to whom the goods of inadequate quality were sold, if this was not agreed by the seller, has the right to declare any of the following requirements at his choice:

  • replacement with a product of a similar brand (model, article) or the same product of another brand (model, article) with a corresponding recalculation of the purchase price;
  • commensurate reduction in the purchase price;
  • gratuitous elimination of product defects or reimbursement of costs for their correction by the buyer or a third party;
  • has the right to withdraw from the contract and demand a refund of the amount paid for the goods.
  • When returning technically complex goods of inadequate quality (the list of such goods was approved by Decree of the Government of the Russian Federation of November 10, 2011 No. 924 "On approval of the list of technically complex goods"), the Buyer has the right to demand:

  • replacement with a product of a similar brand (model, article) or the same product of another brand (model, article) with a corresponding recalculation of the purchase price;
  • to withdraw from the contract and demand a refund of the amount paid for the goods.
  • All of the above requirements for the return of goods of inadequate quality can be presented within the following terms:

  • The product has a warranty period — during the entire warranty period;
  • The product has no warranty period — within a reasonable time, but not more than 2 years.
  • The online store has the right to refuse to exchange or return the goods if it considers that the detected significant defect is the result of improper use of the goods.

    In case of disagreement over the quality or the causes of defects, the online store has the right to conduct an independent examination at its own expense. The buyer can participate in the examination and challenge its decision in court. If, as a result of the examination, it is established that the defects of the goods arose due to the fault of the Buyer, then the Buyer is obliged to reimburse the cost of the examination to the online store, as well as the costs of transporting and storing the goods associated with it.

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